Shipping policy
At Clawset, we take pride in ensuring your order arrives safely, promptly, and with care — because your pet’s happiness is always our priority. 💛
Processing Time
All orders are processed within 1 business day after payment confirmation. Once your order is shipped, you’ll receive an email containing your tracking number and courier details.
Shipping Options & Delivery Time
We partner with trusted courier services to ensure smooth and reliable delivery across Indonesia.
- Regular
- Same Day
- Instant
Note: Delivery time may vary during holidays, promotions, or due to courier delays.
Shipping Area
Currently, we ship within Indonesia only. We’re working to expand our delivery coverage soon — stay tuned for updates!
Order Tracking
After your order has been dispatched, you’ll receive a tracking number via email or WhatsApp. Simply follow the provided link to track your package right to your doorstep.
Damaged or Missing Packages
If your order arrives damaged or does not arrive within the estimated timeframe, please contact our Customer Care team within 3 days of receipt. We’ll be happy to assist and make it right.
📩 Customer Care: contact@fashionwisevenue.co.id
Our Commitment
We value your trust and always strive to provide a seamless delivery experience — from checkout to cuddles. Because at Clawset, every package carries a little bit of love. 💛
